Privacy Policy

We don’t like Spam either!

Murter rentals d.o.o., Sali XII 6, 23281 Sali (hereinafter: Villa Lojena) undertakes to protect the privacy of all our customers. With this statement, we undertake to protect the privacy of users, customers, and visitors of our website and the security of personal data provided to us through the website.

This notice describes the type of information we may collect from you when you visit our website and explains how we use that information and the steps we take to protect it.

What information do we collect about you and how do we use it?

In general, you can visit our website without revealing any personal information about yourself. We do not collect personal data about you (such as your name and contact details) when you visit this website, unless you voluntarily submit data using one of the available forms for a specific purpose (contact form or booking/purchase form) and thereby give your consent to the collection and use of your personal data for the stated purposes.

All personal data are used exclusively for the purposes for which they were collected. Purchases and bookings can only be made by persons aged 18 or over. We will not make the collected data available to unauthorized third parties in any way, except for the purpose prescribed by law (such as the mandatory e-Visitor registration required by Croatian law).

Sharing information with authorized third parties

We share your information with authorized third parties for the following purposes:

Google Analytics: Google collects information through our use of Google Analytics on our website on an anonymous basis to help us improve our business through feedback. You can opt out here: https://tools.google.com/dlpage/gaoptout.
Google Maps: We use Google Maps to provide location services for our apartments. Google may collect IP addresses and cookie data in accordance with their privacy policy.
Accounting: We share data with our accountants for tax purposes, specifically invoices issued for your stay for the purpose of completing tax returns and year-end accounts.
Bank Transfers: Since all payments are handled via direct bank transfer, your transaction data is processed by the respective banking institutions for the execution of the contract.

Types of personal data that are processed

Contact Form: First and last name, e-mail, and any additional info provided (phone, address).
Booking/Purchase Form: Country, first and last name, e-mail, address, city, postal code, and phone number.
Automatically Collected Info: We automatically collect information in server log files, such as your IP address, browser type, and operating system to manage our technical solutions and improve your experience.

Data subjects’ rights

We provide conditions for you to decide on the processing of your personal data. You have the following rights:

Right to access: Request confirmation of whether we are processing your data.
Right to correction: Request the correction of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): Request deletion of data if consent is withdrawn or data is processed illegally, provided it is not needed for legal/contractual obligations.
Right to restriction of processing.
Right to data portability.
Right to object: Especially regarding direct marketing purposes.

The right to complain to a supervisory authority

If you believe that the processing of your personal data is in violation of the General Data Protection Regulation (GDPR), you have the right to submit a complaint to the Agency for the Protection of Personal Data (AZOP), Martićeva ulica 14, 10000 Zagreb, Croatia (http://azop.hr/).

Right to withdraw consent

If the processing is based on your consent, you have the right to withdraw it at any time by sending an e-mail to: [Insert Email from ACF Options]. Identification of the applicant is required for your protection.

Security of your personal information

We are committed to taking appropriate technical and organizational measures to protect your personal data from unauthorized handling, accidental loss, or damage. Your information is sent over the Internet securely using high-quality encryption and stored on secure servers located in the EU.

Resolving misunderstandings

To resolve possible misunderstandings or ask additional questions, please use the e-mail: info@lojena.com.

Contact: For any additional questions, you can contact us at: Email: info@lojena.com Phone: +385 98 169 3495